Lumos Insurance

$10.77 trillion in face value protected over 45 years — and growing. 🚀

To every partner and client who has been part of this story: thank you. We're just getting started.

23.3 million certificates written over 45 years.

Behind every certificate is a person, a business, a moment of protection. Our peak month alone: 124,807 certificates. That kind of scale only happens when partners trust you to do things right — every time.

1,500+ partner companies. 21,000+ branches across the country.

We didn't build this — we built it together. Thank you to every partner who has been part of this journey. 🤝

$742 million delivered to those who needed it most — across 400,000 claims and 57 states and territories.

Every number behind that figure represents a real moment, a real person. That's what drives us. 💛

Forty-five years ago today, we wrote our first certificate. April 1, 1981.

What started as a single policy grew into something we could never have built alone — through the trust of remarkable partners, and a commitment to doing things right along the way.

Follow along today as we tell the story in numbers. 👇

We have some exciting news to share — Lumos Insurance was featured this week in the LTC Bullet, a nationally recognized long-term care publication by Stephen A. Moses and the Center for Long-Term Care Reform (https://centerltc.com)

🔗 Read the feature: https://lumosinsurance.com/blog/centerltc-bullet

Here's the simple truth the article highlights: Medicare covers a lot — but not long-term care. And when that gap catches a family off guard, it can be devastating.

Lumos Insurance is working to change that. We're building products to help people plan for the real cost of aging — whether that's someone already in a care facility who needs predictable income, or a family planning ahead for what retirement actually looks like.

We've been at this for 45 years. The name is new. The commitment isn't.

Our president Vince Bodnar was featured in Think Advisor this week, speaking to a gap in long-term care that doesn't get talked about enough — what happens when a family member needs care right now and there's no plan in place?

Vince has spent more than 30 years working on LTC products, and at Lumos we're building solutions aimed at families in that exact situation. We're proud to be part of this conversation.

Read the full article: https://www.thinkadvisor.com/2026/03/17/the-long-term-care-crisis-annuity-market-rumbles/

Thanks Insurance Journal for the story: after 45 years as The Plateau Group, we’re now officially Lumos Insurance. Same great team, same dedication to our customers — just a new name that reflects where we’re headed.

Read the full story here →

Tennessee's The Plateau Group is Now Lumos Insurance After 45 years under the name The Plateau Group, the Tennessee-based multi-line insurer now has a new name: Lumos Insurance. The rebranding is the

Big news — we have a new name.

The Plateau Group is now Lumos Insurance. 🎉

Same team. Same credit life, credit health, and credit property programs we've delivered to banks and credit unions since 1981. Same disciplined approach to specialty insurance that our partners have counted on for more than four decades.

What's new is where we're headed. We're doubling down on our credit protection solutions while scaling into adjacent markets — specialty P&C programs, senior market products, and long-term care solutions — applying the same carrier foundation to problems that need it.

Follow along as we share more about what we're building.

https://lumosinsurance.com

Yesterday, The Plateau Foundation proudly presented $50,000 in donations as part of our inaugural Community Builders Awards, supporting several incredible local organizations making a difference in Cumberland County.

2025 Beneficiaries:
• Cumberland County Rescue Squad
• Hospice of Cumberland County
• Avalon Center Domestic Violence and Sexual Assault Program
• Lake Tansi Exchange Club
• Children of Crossville Chamber Orchestra

These groups — nominated and selected by Plateau team members — serve our neighbors every day, providing care, safety, and opportunities that strengthen the community we call home.

We’re honored to support their missions and deeply grateful to all Plateau employees who helped make this possible. 💛

Come join our team!

The Plateau Group
Job Overview:
We are seeking a detail-oriented and organized Data Input Clerk to join our Life& Health, Property/ Casualty Department. The ideal candidate will be responsible for managing data entry of incoming L&H, P/C claims, ensuring accuracy in data collection, and maintaining organized records. This role requires proficiency in various office systems and software to facilitate efficient data entry and management. Previous experience in data entry is required. Job related pre-employment typing test will be administered.
Responsibilities
• Perform accurate data entry into company systems, ensuring all information is up-to-date and correctly filed.
• Collect and organize data from various sources for reporting and analysis.
• Maintain a clean and organized filing system for both physical and digital documents.
• Assist with administrative tasks as needed, including basic math calculations related to data management.
• Any other task as assigned by management.
Requirements
• Type 50 words per minute with accuracy.
• Strong attention to detail in data input.
• Basic math skills for handling numerical data effectively.
• Proficient in Office Suite products.
• Able to learn and retain extensive information.
• Can work independently as well as part of a team in a fast-paced environment.
• Strong organizational skills, able to prioritize tasks.
• Dependable and able to handle changes with ease.
Education/Experience
• High School Diploma or equivalent
• One to two years of data entry or data clerk required
• Previous insurance claims data input experience is highly preferred
Physical Demands
Prolonged sitting at a desk, using a computer, occasional reaching, and minimal lifting (up to 10 pounds). The primary physical requirement is the ability to perform fine motor skills for typing and detailed analysis on a computer for extended periods.
Key physical aspects of this role:
• Sitting for extended periods at a desk.
• Computer usage-frequent typing and use of a mouse to navigate.
• Occasional standing and walking to retrieve files, attend meetings, or interact with colleagues.
• Fine motor skills to handle small items like pens, paper, and documents with precision.
• Clear near vision to read detailed information on computer screens and documents.
The Plateau Group is committed to the full inclusion of all qualified individuals. As part of this commitment, PG will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact the Human Resources Department at 931-484-8411
Job Type: Full-time
Benefits:
• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance
Schedule:
• 8 hour shift
• Monday to Friday
Application Question(s):
• How many words per minute typed with accuracy?
Experience:
• Data entry: 1 year (Required)
• insurance claims: 1 year (Preferred)
Ability to Commute:
• Crossville, TN 38555 (Required)
Ability to Relocate:
• Crossville, TN 38555: Relocate before starting work (Required)