415 Safety

NOTICE TO MOTOR CARRIERS REGARDING MOTUS SYSTEM ISSUES

Carriers holding multiple operating authorities - especially HHG + Property/General Freight authorities - may currently experience MOTUS migration/synchronization issues where MC authority, Licensing & Insurance, or insurance filing information is not properly displaying in the new FMCSA system.

From what we are seeing:
• USDOT status may still show ACTIVE
• Insurance may still be ACTIVE
• Authority may still be VALID
• But parts of the Licensing & Insurance data may not be fully syncing in MOTUS yet

FMCSA representatives have acknowledged that certain accounts are still under review during the ongoing system transition.

IMPORTANT:
Do not panic if your authority and insurance were active before the MOTUS transition. Many carriers appear to be experiencing synchronization/display issues rather than actual authority revocations.

If your insurance filings are about to expire - contact your insurance provider to confirm they are able to post federal filings successfully.

Check your MOTUS profile carefully. If you do not see:
• Operating Authority
• BOC-3 Filing
• Insurance Information

under your profile, contact FMCSA via email or live chat.

RECOMMENDED:
• Monitor your MOTUS and SAFER records daily
• Screenshot your Licensing & Insurance pages
• Carry current insurance certificates and MC authority documents in the truck
• Keep proof of active filings from your insurance provider
• Maintain an additional documentation package and print the notification notice to keep in the truck until the issue is resolved.

If you are experiencing MOTUS-related issues or have questions regarding your authority, insurance filings, or compliance status, feel free to contact me.

Stay professional. Stay organized. Keep trucking.