Rocky Top Tech

Are you ready to advance your education and career doing something you've always wanted to do? We are currently offering an apprenticeship at RockyTopTech! You'll be rewarded with a solid understanding of electronic devices and their individual hardware components as well as their software and after 18 months offered full time employment!

During this apprenticeship, you will improve your understanding of how phone software works and how to deal with common issues and problems. For the right person, there is the opportunity to secure full time employment and progress to higher level qualifications!

Phone Technician Apprenticeship
RockyTopTech

During this apprenticeship, you will improve your understanding of how phone software works and how to deal with common issues and problems. For the right person, there is the opportunity to secure full time employment and progress to higher level qualifications.

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Apprenticeship summary

Basic Duties:

Initially to understand basic mobile phone and Apple iOS (Operating Systems) and their basic functionality

To take “on the job” training, leaning how to recover data, diagnose software and hardware issues to include functionality and to undertake fault diagnosis and repairs

Specific Duties:

Fault Diagnosis

Part Replacement

Fine Soldering

Rewiring

Disassembly and Reassembly of mobile phones, tablets and Apple iOS products

Admin Work (Make sure all paper work is up to Date)

Packing and processing orders (Make sure we hit daily deliveries)

Ordering supplies (Stock Control)

Counting and managing stock (Stock Control)

Listing items online (Selling products though multiple portals eg. Amazon Ebay Wish)

Talking to customers (customer Service, point of sale)

General shop duties

Weekly wage

None till hired

Working week

Monday and Tuesday, 9.00am - 5.00pm, Wednesday, Off, Thursday, 9.00am - 8.00pm, Friday, 9.00am - 5.00pm, Saturday, 9.00am - 2.00pm. (One Hour for Lunch)

Total hours per week: 37.00

Expected duration

18 months

Date
11-23-2021

Expected start date

01-01-2022

Closing date
02-01-2022

Standards

IT Solution Technician

Apprenticeship level

Advanced

Training Provider

RockyTopTech

Location
Cornersville Ranch

Requirements and prospects

Desired Skills

Good IT Skills

Good Numeracy Skills

Good Communication skills

Personal qualities

Dexterous

Good Co-ordination

Patient

Desired qualifications

Ideally 8-4 or A-C in maths and English or equivalent.

Future prospects

Full time employment upon completion of apprenticeship.

Things to consider

Customer Service is really important in this role, you need to be able to speak to people in a confident and pleasant manner.

About the Employer

At RockyTopTech you will find everything to help you unlock, flash, de-brand, service and recover data for mobile cell phones.

We also supply the latest mobile phone accessories, phone parts, and repair tools too.

As well as our mobile phone unlocking, flashing and repair services, we offer a huge range of the latest phone data recovery forensics, unlocking, flashing.

Finally we are so excited how far the Right To Repair movement has came! Now we can order genuine Apple parts, probably at a premium since it IS Apple, however if customers want genuine Apple parts without voiding your warranty and without sending it to Apple to be charged an outrageous price for parts and labor we got you covered! Also we will still offer aftermarket replacement screens, parts and batteries which are much cheaper! All 100% good quality as always. Now the customer will be able to decide and if they choose to replace faulty parts with new genuine Apple parts we can now facilitate that need and without voiding your warranty!

Under pressure, Apple allows self-repairs to iPhones, Macs Apple is letting some iPhone users fix their own phones, a sharp turnaround for a company that has long prohibited anyone but company-approved technicians from fiddling with its proprietary parts and software.