Tinnacity LLC

🚀 Tinnacity Talks Web Series Episode 4 is LIVE on YouTube! 📺
What happens when a major power outage completely shuts down your main office, your internet, and your phone lines? If you are Jim Chaousis and the team at W.D. Matthews Machinery, you don't even blink.

In our latest web series episode, Jim sits down with Katie Duvall to discuss how shifting from legacy whiteboards and paper forms to a technician-centric digital toolkit has transformed their multi-state operation.

🌟 Episode Highlights You Don't Want to Miss:
The Ultimate Stress Test: Hear how nearly 50 field technicians kept serving customers seamlessly, without internet or office power.... thanks to mobile flexibility.

Boosting the Bottom Line: Discover how real-time part tracking pushed their already impressive first-time fix rate from 80% to a whopping 89%!

Eliminating the "Guesswork": Learn how moving away from 30-day-old data allowed their service managers to transition from reactive scrambling to proactive, day-to-day workforce management.

🔗 Watch the Full Episode Now: Link in the comments! 👇