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Oak Crest Village, in Parkville, MD, is seeking an Emergency Services Officer to join our community. The Security and Emergency Services officer is responsible for providing exceptional customer service while maintaining safe and secure environments for our residents.This position is Full-Time and will be part of our day shift team (7am - 7pm shifts). We are offering a $1,000 Signing Bonus upon offer of employment, where $500 will be paid after 3 months of successful employment, and another $500 after another 3 months of successful employment. How you will make an impact:Monitor and patrol the interior and exteriors of our buildings and grounds.Conduct safety checks and inspections in support of Life Safety and OSHA compliance.Support the Gatehouse Officers, screening and logging in visitors as needed.Respond to routine and emergency service calls from dispatch, accidents and incidents involving vehicles, employees, residents, visitors and property.Respond to medical emergencies, utilizing interventions as outlined in the ERP Protocols and Erickson Living model.Participate in Quality Assurance activities to improve resident satisfaction. What we offer:Onsite wellness visits and sick care available for all employees over 18 years of age.Tuition Reimbursement, room for advancement, opportunity for growth.Discounted medical and dental benefits available to employees working 30+ hours. What you will need:High school diploma or GED.Must possess and maintain a valid driver’s license.Current CPR for Healthcare Providers.Current Emergency Medical Responder certification – higher level certification/licensure is acceptable upon hire, however new hires will be required to obtain EMR certification within 30 days of employment.Prior experience in Security and/or Emergency Medical Services is highly preferred.

DescriptionThe hotel front desk night auditor is the main person to interact with guests during the overnight hours, typically 11pm to 7am. As the friendly face of the property, the hotel front desk night auditor has a relatable personality and a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests' needs are properly addressed. We offer competitive compensation and a tight-knit and supportive work environment, plus opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made Hampton by Hilton - Mount Juliet their career home. A Day in the LifeIn addition to standard night audit accounting processes,you will anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner. You will maintain positive guest relations at all times. You will resolve guest complaints and ensure guest satisfaction. You will maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities. You will process all guest check-ins, and verify registration information with the guest. You will handle overbooked or 'walked' guests in the event that they occur. You will accept and record wake-up call requests. You will communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).You will resolve discrepancies on the room status report with housekeeping. Requirements Previous experience working as a front desk agent or as a night auditor with OnQ experience. A high school diploma or equivalent vocational training certificateFlexible schedule to work 11pm to 7am shifts on Friday and Saturday nights.Proficiency with computers and systems associated with the responsibility. (OnQ, Excel, Word)Basic math skillsThe ability to provide excellent customer service and maintain a professional demeanor at all timesThe ability to input and access information in the property management system and/or points-of-sale systemGreat verbal and written communication skillsThe ability to create a fun and supportive working environment