Consumers Advancing Patient Safety

Don't miss July's CAPS News with information on hand washing and an interview with Laura Batz Townsend from the Louise Batz Foundation. Also, please consider tipping your CAPS at Venmo - CAPS-PatientSafety. Thanks! https://conta.cc/3IQ9lpn

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"The negotiation unit was consistently mentioned as the best part of the class. ..., “Before this class, I thought the only way to resolve conflict was to punch someone out.” ... Now, they said, they knew they could add words to their arsenal."
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CAPS News June 2022 Safety Download Document Be sure to click on the link to open the complete Newsletter and continue reading the lead article. Thank you for your support of Consumers Advancing Patient Safety! -Lisa ‌ ‌