Pullman Communications
We are looking for an agent who sells AT&T Route It!...anyone know a guy?
The campaigns are gearing up. Is your Call Center ready for the surge in traffic?
This morning we added multi-point redundancy to an organization with six Call Center Locations that guarantees every call they take will hit a live person. Nothing quite like the feeling of hitting a homer for our clients.
According to Forrester Research live assistance has the highest satisfaction rate, with 69% of customers saying that their questions are fully addressed over the phone. People still want people.
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Chicago, IL