Text Request - an Esendex company

Happy World Social Media Day! 🌎

Every post you see from Text Request starts with a conversation.

But behind every tip, customer story, and product update is a passionate team dedicated to helping businesses communicate better through text messaging.

Meet a few of the people behind our social channels:

✏️ Jessica Ayre - Develops our content, writes the copy, and manages our social channels.

🔍 Jessica York - Helps shape and refine our voice in every message, so it’s clear, helpful, and on brand.

🎨 Kelly Cone - Creates the eye-catching visuals that bring our ideas to life.

🌟 Sydnee Cearlock - Has been creating beautiful graphics while Kelly is on maternity leave, helping keep our content fresh and engaging.

Thanks so much to our team for making it happen behind the scenes, and thank you to everyone who has followed along!

What does a 3x increase in appointment show rates look like?

For A Caring Pregnancy Center, it meant jumping from a 16% appointment show rate to 60%.

That’s the difference texting made.

No one was picking up the phone, even to confirm appointments. Text Request helped clients at ACPC feel supported, especially as they are going through some of life’s most significant transitions.

When clients are in crisis, every barrier to communication matters. Texting eliminates it.

Stop adding barriers to care, and start making it easier for clients to say “yes”.

Read the full case study in the comments below.

Your patients don’t want to sit on hold, and your staff doesn’t have time to spend all day playing phone tag.

That’s why more primary care practices are turning to text messaging to better connect with patients.

Our primary care text messaging playbook covers how practices like yours can:

🏥 Reduce no-shows with automated SMS appointment reminders
🏥 Send faster follow-ups and patient updates
🏥 Save staff time with text message templates
🏥 Collect more online reviews and valuable patient feedback
🏥 Improve overall patient engagement without increasing workload

Small changes in communication can lead to a bigger impact on patient satisfaction, and texting helps you get there.

See how primary care practices are using text messaging to improve communication without adding extra work. Playbook is linked in the comments below. 👇