Channelview PC Repair

This will be another post I have seen an issue of twice in a week. Same exact computers, same exact game. 2 customers with the exact computer with the exact same parts from the ram to video card to motherboard model, brand name, and version. same hard drives same ram, the exact same computer that was bought in 2 different locations. The game was called COD Warzone. Both played on steam with the exact setup with the same exact problem. I have spent a few hours total trying to solve the issue. I did everything it called for check this or make sure this is updated then test to see if it passes. Everything was up to date, it passed, and it still failed. The one possible issue that could fix it which I have read about is to wipe out the computer and do a clean install of windows with updated drivers, bios and or firmware and doing that will allow the secure boot and the TPM 2.0 to reset with a clean start. I never got to try that on a Ryzen 5000 or older system. but I do know that the 7000 series are newer don't have that problem. Personally, it's getting expansive to play games which I stopped playing them back in 2013. I got too old for games and personally I see it as child's play. that's just my personal opinion and a waste of money in my book, but hey more power to you if you want to spend money on them.