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HP® Official Site | Laptop Computers, Desktops, Printers, Servers, Services and more 08/28/2014

HP Power Cord Recall

Units

5,577,000 in the U.S. and 446,700 in Canada

Description

This recall involves Hewlett-Packard’s LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an “LS-15” molded mark on the AC adapter end of the power cord.

Incidents/Injuries

HP has received 29 reports of power cords overheating and melting or charring resulting in two claims of minor burns and 13 claims of minor property damage.

Remedy

Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power.

Sold at

Notebook and mini notebook computers and accessories were sold with the AC power cords at computer and electronics stores, authorized dealers and online at www.hp.com worldwide from September 2010 through June 2012 for about $500 to $1500.

Manufacturer

Hewlett-Packard Company (HP), of Palo Alto, Calif.

Manufactured in

China

HP® Official Site | Laptop Computers, Desktops, Printers, Servers, Services and more Learn about HP printers, laptops, desktops, storage solutions, cloud solutions, servers, enterprise services, solutions and more at the Official HP® Website

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