CrowdEngineering

Crowd4Any

Our application allows you to create communities, plus deploy and personalize industry specific processes

Click here for details:
http://www.crowdengineering.com/solutions/products-overview/crowd4any

Crowd Engineering A recent GigaOM article titled “How can we provide better customer service? Create software that lets customers serve each other” caught our attention Since CrowdEngineering’s focus is providing customer service by customers, for customers”, this article by software analyst Ashley Verrill resonated...

Social Media: non 'un canale in più', ma una strategia fondamentale
http://www.cmimagazine.it/i-social-media-non-sono-un-canale-in-piu/

I Social Media non sono “un canale in più” | Customer Management Insights Può interessarti anche: Premiata l’innovazione del customer care di Vodafone La customer experience secondo Sap Il customer care diventa “social” e segue il comportamento degli utenti Il “social” è un’opportunità: chi ci crede? Ti chiamo… rispondi subito

"Today in an era of communication that is different even just a few years ago. Social media channels have become the norm"
http://www.4hoteliers.com/features/article/7685

Customer Loyalty Question: Will Your Customer Evangelize You and Your Business? - Sunday, 2nd... One of the big lessons I have taught and preached over the years is about customer loyalty; In short, people think of loyalty as a customer for a lifetime, but it is really much simpler than that. It’s about the next time, every time. I even have a simple question that reinforces this concept, whi...