Dispense Times

“Your tech stack is doing paperwork… not patient follow-up.”

We see it all the time: the pharmacy team wants to call, counsel, and coordinate—but the workflow is packed with handoffs, status checks, and admin tasks that slow everything down.

Nimble’s demo pages claim medication adherence can improve by 26–40% when pharmacies modernize operations and reduce busywork because fewer friction points at the point of care means more consistent action, not just more data.

Independents don’t need another dashboard. They need time back for pharmacist-led relationships, plus point-of-care targeting that helps patients actually stay on therapy.

https://www.nimblerx.com/schedule-demo

From Requirement to Responsibility: Rethinking the Role of CE in Pharmacy

Continuing education is no longer just about checking a box or meeting a deadline.

In today’s pharmacy environment, CE is becoming something much bigger: a tool for building confidence, expanding capability, improving patient care, and preparing pharmacy teams for what comes next.

This article in the May–June issue of Dispense Times takes a closer look at how CE is evolving from a compliance requirement into a professional responsibility for both pharmacists and pharmacy technicians.

It challenges pharmacy owners and teams to ask a better question:

Not just, “Do I have enough CE?”

But, “Do I have the right CE for what I need to do?”

Because the future of pharmacy will not be built by simply completing hours. It will be built by teams that keep learning with purpose.

Read the full article in the May–June 2026 issue of Dispense Times:

https://dispensetimes.com/magazine/dispense-times-magazine-may-june-2026-issue

Know Your Customer: A Community Pharmacy Guide to Target Marketing and Patient Personas

Independent pharmacies cannot compete by trying to be everything to everyone.

The pharmacies that win are the ones that understand exactly who they serve, what those patients need, and how to build services, messaging, and relationships around real people.

In the May–June 2026 issue of Dispense Times, this article breaks down why patient segmentation is now a business imperative for community pharmacy.

From diabetic patients and mental health patients to caregivers, wellness-focused shoppers, pediatric families, and patients who need privacy, convenience, trust, or specialized support, the article shows how pharmacies can turn customer understanding into better care and better business.

The message is simple:

Marketing is not manipulation.

It is alignment.

When you know your customer, you can build the right services, communicate the right message, and create stronger loyalty in a market where chain pharmacies, mail order, and PBM pressure continue to squeeze independents.

Read the full article in the May–June 2026 issue of Dispense Times:

https://dispensetimes.com/magazine/dispense-times-magazine-may-june-2026-issue/

What is Meds-to-Beds?

Meds-to-Beds is an outcome-focused, patient-centric approach that has become the new standard for outpatient pharmacies. Implementing a Meds-to-Beds program as part of your overall strategy can help to increase patient compliance, improve patient outcomes and reduce re-admittance rates.

What the video: https://youtu.be/BdhEOhkU1uI?si=Sy7yh4v1DY8zceXk