NetQuest

Why every SMB needs to conduct an identity and access audit now

Why every SMB needs to conduct an identity and access audit now | NetQuest Think about every employee who has had access to your accounting software, customer records, cloud storage, and email platform. Now think about the ones who no longer work for you. Are you certain their access was revoked the day they left? Small and mid-sized businesses (SMBs) often unknowingly lea...

Why more businesses are switching to softphones

Why more businesses are switching to softphones | NetQuest Softphones are apps that turn computing devices into business phone systems, allowing users to call, video chat, and manage contacts from one interface. What sets them apart is their mobility and ability to connect with other business tools. Let’s look at five benefits that make softphones an inte...

Predictive AI in business: How it identifies risks before they impact operations

Predictive AI in business: How it identifies risks before they impact operations | NetQuest Problems in business operations usually do not appear out of nowhere. Often, the warning signs appear long before disruption begins. A server starts running hotter than usual. Storage capacity keeps shrinking week after week. An employee account behaves strangely at an odd hour.  Predictive AI can ...