Austin Energy

As of 1:30 p.m., all power has been restored to the large outage in Western Travis County.

We are aware of a large outage in Western Travis County caused by a transmission line issue. Austin Energy is working with a neighboring utility to troubleshoot the issue and ensure equipment can be safely re-energized to restore power. We thank customers for their patience.

We're excited to kick off summer and welcome a new group of interns to Austin Energy through our Careers in Energy Internship Program!

During this eight-week program, they will be working on meaningful projects and gaining hands-on experience with our teams in Power Production, Electric System Engineering & Technical Services and Facilities Project Management.

We're proud to support these bright students and recent graduates as they learn all about careers in the electric utility industry ⚡️

Austin Energy, Austin Water, Austin Recycles, Austin Emergency Management, and other City of Austin Government departments are joining forces this summer to help customers with emergency preparedness, efficiency, and sustainability.

Information, demonstrations and giveaway items will be offered at two utility customer service centers June 9-10.

Customers can pick up these supplies, while they last, at City of Austin Utilities Customer Service Centers (UCSC):

📅 Tuesday, June 9, 2026
🕗 8 – 11 a.m.
📍 UCSC — North
8716 Research Blvd., Suite 115

📅 Wednesday, June 10, 2026
🕗 8 – 11 a.m.
📍 UCSC — South
1901 W. William Cannon Dr., Suite 100

🔋 Learn how to stay safe during a power outage and get a free SOLAR PHONE CHARGER from Austin Energy

🚿 Get simple tips to help you conserve water indoors and out from Austin Water and receive a free low flow showerhead or faucet aerator

♻️ Learn how to compost and recycle properly with Austin Resource Recovery, and pick up a free compost, produce or reusable shopping bag

💡 Find out about discounts for qualifying customers through the City of Austin Utilities Customer Assistance Program (CAP) and learn more about the registry for Medically Vulnerable Customers

💧 Get valuable tips and information from Austin Watershed Protection

🔦 Get ideas for dealing with the emergencies of summer from Austin Emergency Management, and start building your emergency preparedness kit

Quantities are limited, so customers are encouraged to arrive early.

---

La Compañía de Energía de Austin, la Compañía de Agua de Austin, Servicios de Recuperación de Recursos de Austin, la Administración de Emergencias de Austin y otros departamentos de la ciudad se unen este verano para ayudar a los clientes con la preparación para emergencias, la eficiencia y la sostenibilidad.

Se ofrecerá información, demostraciones y artículos promocionales en dos centros de servicio al cliente de servicios públicos del 9 al 10 de junio.

Los clientes pueden recoger estos suministros, mientras duren, en los Centros de Atención al Cliente de Servicios Públicos (UCSC) de la Ciudad de Austin:

📅 Martes, 9 de junio de 2026
🕗 8 – 11 a. m., o hasta agotar existencias
📍 UCSC — Norte
8716 Research Blvd., Suite 115

📅 Miércoles, 10 de junio de 2026
🕗 8 – 11 a.m., o hasta agotar existencias
📍 UCSC — Sur
1901 W. William Cannon Dr., Suite 100

🔋 Aprenda cómo mantenerse seguro durante un corte de energía y reciba un CARGADOR DE TELÉFONO SOLAR gratuito de la Compañía de Energía de Austin.

🚿 Obtenga consejos simples para ayudarle a conservar agua dentro y fuera de su hogar con la Compañía de Agua de Austin y reciba una regadera de bajo flujo o un aireador para grifo gratuitos.

♻️ Aprenda a compostar y reciclar correctamente con Servicios de Recuperación de Recursos de Austin, y recoja una bolsa de abono, de productos o una bolsa reutilizable gratuita.

💡 Infórmese sobre descuentos para clientes que califican a través del Programa de Asistencia al Cliente de los Servicios Públicos de la Ciudad de Austin y conozca más sobre el registro para Clientes Médicamente Vulnerables.

💧 Obtenga consejos e información valiosa de Protección de Cuencas de Austin.

🔦 Reciba ideas para enfrentar las emergencias del verano de la Administración de Emergencias de Austin y comience a crear su kit de preparación para emergencias.

Las cantidades son limitadas, por lo que se recomienda a los clientes llegar temprano.

Enroll your smart thermostat in Power Partner and start earning automatically.
Get $75 up front and $30 annually for each enrolled thermostat.
Need to buy a new smart thermostat? Earn an instant rebate of $50.

Learn more at AustinEnergy.com/PowerPartner