Ujamaa Solutions LLC

How will this move affect your organization?

New IRS rules for R&D credits causing angst The service’s recent move to set new requirements for claiming refunds on research tax credits is provoking an uproar among tax professionals.

One-third of consumers claim they will not return or consider switching companies after just one bad customer service instance. Customer service is a crucial role in every organization and with Covid, people trying to contact you over the phone have ultimately increased. Try to keep this in mind when dealing with customers, their reviews and opinions matter greatly.