Elite Jet Solutions

NBAA in New Orleans was definitely an adventure.

Managed to get my vehicle booted… twice… in the same parking lot. Long story. No fruit involved. At this point all you can do is laugh 🤣

On the positive side, we connected with some potential new clients, which was the entire goal, and consumed enough Cajun food to last the rest of the year. I’ve never been to a city where the food ratings were consistently that high across the board.

One major industry takeaway we discovered that owners and operators need to be aware of:

Public Service Announcement for anyone operating or installing Starlink systems on aircraft — if a Starlink antenna/system fails after installation, the manufacturer will reportedly cover replacement parts under their T&Cs, BUT labor is not covered.

That means customers could potentially be billed the same labor hours it originally took to install the system all over again just to replace failed equipment. Depending on aircraft type and installation complexity, this could become a significant unexpected expense for owners/operators.

If you’re an MX provider, now is the time to ensure your customers fully understand this exposure before install approvals and future maintenance events.

The industry is moving fast. Communication and transparency with customers matters more than ever.