Calm Seas Management Solutions

In life& in business: Show your gratitude

Do you know the difference between communicating to CONVEY versus CONVINCE? You need to! Here's why.

In the world of deceptive analysis, it has been proven by research that liars tend to convince you of information while truth-tellers convey it. How do you know the difference?

Truth-tellers think - how can I provide clear, concise details to help you understand? Liars think - what can I say to sound believable and convince you to believe me?

If you ask someone a Yes/No question, a truth-teller usually has no issue answering with a simple "yes" or "no." Why? Because they are not out to convince you. A liar tends to oversell the "yes" and "no" answer by saying things like, "Absolutely, all of the time, or, I would never do that," while being incongruent with their head nodding and shaking.

In life and in business. Conversations or presentations:
Structure: Why, How & What.
NOT: What, How, & Why
Close: Why & Why now
Remember it's all about them!

Hope is not a strategy...

It's a common challenge for small businesses, but with the right guidance and dedication, improving your sales team's performance is very achievable. If you ever need assistance or insights into enhancing your sales environment, feel free to contact us. We're here to help you transform your sales team from good to exceptional. Your success is our priority.

In life & in business:
Empathy, by respecting and understanding customers' perspectives and thinking, a salesperson can build trust and foster a healthy relationship with their customers. As they say, people buy from the people they trust. Empathy can help secure that trustworthy position in the eyes of your prospects.