National Chimney Sweep Guild

Great customer service isn't just about answering the phone. It's about building trust.

That's exactly what participants gain from NCSG's CSR 360° class. From handling upset customers to managing day-to-day conversations with confidence, this course is designed to help your team succeed.

📅 July 15-16, 2026

See why past attendees are asking for a Part 2. Register today through the link below.

We're proud to recognize the professionals who participated in beta testing for the Certified Chimney Professional (CCP). They played an important role in shaping the program's future.

Thank you to these individuals and the companies that supported them along the way. 👏

The June issue of Sweeping is packed with tools, technology and practical strategies to help you work smarter, communicate more effectively with customers and protect your bottom line.
Inside this month's issue:

✔ What top-performing technicians know about the devices in their pockets
✔ How Forge is expanding beyond virtual reality
✔ Protecting chimney swifts and turning a seasonal challenge into an opportunity
✔ How the right tools can reduce callbacks and increase profitability
✔ Repair vs. rebuild: Delivering the right solution at every budget
✔ Are you chasing the wrong review metric?
✔ The claim you don't see coming

Whether you're in the field, managing a team or growing your business, there's something in this issue for you.