DFW Computer Integration / Investigations

Today's success story:

I solved a really weird problem on two different client's computers just now. Turned out to be a malformed url.

I recently installed BitDefender Endpoint Security on two systems. Then I tried to create Backblaze accounts and set it up.

No joy.
Non-specific error on both systems.

So...

Common factors are BitDefender and Backblaze.

Checked the Bitdefender cloud console and found a URL blocked. For backblaze.

Ah-HA!

Looking carefully, I noticed characters in the url that should never have been there. A bad link on the backblaze site.

Backblaze has a malformed URL on their site.

help.backblaze.-,com

This causes BitDefender Endpoint Security to block a browser from going to the address.
I worked around it by making it an exception in BitDefender.
But of course, I should not have to do this.

I let both companies know.🦸‍♂️

Today is a good time to change your Apple ID password.

The latest data breach.

Massive data breach exposes swath of unencrypted Apple ID logins Database of 184 million records exposed login info in plan text from dozens of services.

We will be closed from April 16th 2025 through May 5th 2025. Taking some much needed downtime on vacation. I will have my laptop with me if you need remote IT help. Leave me a message and I will fit you in when I have good Internet.