FirstCall

http://cca.org.ua/rynok-otmechaet-mezhdunarodnuyu-nedelyu-kontaktnyh-tsentrov/

http://callcenterinfo.tmcnet.com/Analysis/articles/436939-contact-center-solutions-week-review-margot-lumenvox-more.htm

Contact Center Solutions Week in Review: Margot, LumenVox, and More Contact Center Solutions was all about making life easier through artificial intelligence (AI) and it went all the way to wine selection. If you did not get a chance to catch up on any of it, this is the perfect time for the Contact Center Solutions Week in Review.

http://conference.cca.org.ua/

Контакт-центры: лучшие практики - профессионалы делятся опытом