Raymee

Clear communication... Great things can be achieved by these words. Just ask Brian Lara… I’m talking about simple and clear communication. In cricket, when batting, it is easy to be run out owing to unclear messages between the batsmen. So, the only commands are “yes, no and wait”. One does not sound like the other so there is no confusion. We can learn a lesson from this – our messages in customer service must be unambiguous. [ 174 more words ]

Yes, No, Wait… Clear communication… Great things can be achieved by these words. Just ask Brian Lara… I’m talking about simple and clear communication. In cricket, when batting, it is easy to be run out owi…

Bane: [to Stryver] Leave us! John Daggett: No! You stay here, I'm in charge! Bane: [puts his hand on Daggett's shoulder] Do you *feel* in charge? [Stryver leaves] John Daggett: I paid you a small fortune. Bane: And this gives you *power* over me? ____________________________________________________________________________________________ Bane gives us these words of wisdom in the 2012 Batman movie, “The Dark Knight Rises”. [ 347 more words ]

Win by Losing Bane: [to Stryver] Leave us! John Daggett: No! You stay here, I’m in charge! Bane: [puts his hand on Daggett’s shoulder] Do you *feel* in charge? [Stryver leaves] John Daggett: I paid y…