CrossCulturalExperts

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Immigration Changes England? Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insights in one place.

Share your perceptions and thoughts on immigration in England

- You and your parents were born in England: https://warwickappling.eu.qualtrics.com/jfe/form/SV_81xdPF7Dc887hzv
- You or on of your parents were not born in England: https://warwickappling.eu.qualtrics.com/jfe/form/SV_4I4AIsXV6D6cHnT

Online Survey | Built with Qualtrics Experience Management™ Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insights in one place.

Main Idea: Are both, work values and burnout important influential facotrs on organizational citizenship behaviors (OCBs) and what are the moderating impacts of burnout on the relationships between work values and OCBs?

Organizational Citizenship behaviors (OCBs):
(1) Conscientiousness: whereby employees do their in-role works painstakingly and well beyond the minimum required levels.
(2) Altruism: where employees concern and help others selflessly.
(3) Civic virtue: this suggests that employees concern and participate responsibly in the political life of the organization.
(4) Sportsmanship: whereby people have proper consideration for fairness, do not complain but have positive attitudes.
(5) Courtesy: where people treat others politely and courtly.

Results: Yes, work values and burnout predict OCBs. Moreover, burnout moderates/decreases the relationship of values and OCBs.

Liang, Y.-W. (2012). The relationships among work values, burnout, and organizational citizenship behaviors: A study from hotel front-line service employees in Taiwan. International Journal of Contemporary Hospitality Management, 24, 251 – 268.