Business Saga Romania

The most valuable person on your team is the one who used to push back.

If they've gone quiet, you're not seeing agreement. You're seeing the early stages of a resignation letter.

The Turnover Tax is paid twice: once when they leave, and once — earlier — when they stop bringing you the friction that made them valuable.

Silence from your best people is the most expensive kind.

At Business Saga, we help leaders read the signals before the resignation lands.

Comment "STAY" for a DM.

Cheers 🥂

A professional services firm. 50 clients. Strong reputation. 🏢
One rule everyone quoted like scripture: "We never say no to a client."

Every small extra was absorbed. Every minor request was free.
It felt like service. It looked like loyalty. It was, in fact, a slow leak. 💧

Over one year:
→ Senior partners spent 30% of their week on unbilled extras
→ Top clients consumed 2x the resources of newer ones
→ Junior staff burned out covering the "helpful" partners

The firm was busier than ever. And less profitable than ever. 📉
Net margin: 30% → 12%. No revenue lost. No client lost. Just creeping over-service.

The bill for "helpfulness" was 18 points of net margin.

Where in your firm is "helpfulness" quietly costing you margin?

Cheers 🥂