Midas Group

Empower your potential: Leadership coaching transforms vision into reality, guiding you to inspire and lead with confidence.

Iata o strategie simpla dar de efect pentru a aborda plangerile clientilor 😉
http://1eca.com/handle-customer-complaints/

"I remind myself every morning: Nothing I say this day will teach me anything. So if I'm going to learn, I must do it by listening." Larry King ☺

Want to help someone? Shut up and listen! When most well-intentioned aid workers hear of a problem they think they can fix, they go to work. This, Ernesto Sirolli suggests, is naïve. In this funny and impassioned talk, he proposes that the first step is to listen to the people you're trying to help, and tap into their own entrepreneurial s...