SMSEagle

SMSEagle Software v6.31 Is Live! Take more control over Digital Inputs/Outputs (Digital I/O), voice calls, and webhook‑based integrations.

The biggest change in this release:
👉 Support for an external DI/DO extender, which is now available as a new accessory in our store.

What this means for you:
You can extend existing DI/DO workflows beyond the built‑in I/O ports by connecting external devices, making it easier to integrate additional signals.

v6.31 also adds new capabilities that simplify everyday operations:

✅ Incoming calls support - receive calls directly on the device
✅ Advanced TTS playback speed control - better readability of voice alerts
✅ Zabbix API ACK via webhooks - acknowledge incidents from external systems
✅ Incoming call triggers - use calls as automation triggers
✅ Single OID value support in SNMP Traps - more precise notifications
✅ WhatsApp support in cleanup folders – easier message management

In addition, this release includes multiple fixes and reliability improvements across calls, workflows, LDAP, plugins, and HA clusters - helping keep existing configurations stable and predictable.

Check the full list of changes and update your device ⬇️
https://eu1.hubs.ly/H0vM-wd0

The clock's ticking: you've got 24 hours.

That’s how much time Article 23 of the NIS2 Directive gives you to send an early warning about a serious incident to CSIRT authorities.

The problem starts when those 24 hours begin without a working IP network.

DDoS attacks, ransomware, DNS failures - once they occur, standard communication channels go dark. Email, Slack, Teams, and web platforms are no longer available - and every minute matters.

So the real question is no longer whether you want to report an incident - but whether you’re still able to start the reporting process within those 24 hours at all.

This is where Out‑of‑Band (OOB) communication becomes critical.

OOB channels use communication paths that don’t share infrastructure with your primary IP network. They allow organizations to keep incident response moving while the clock keeps counting down.

In practice, this means using an independent OOB channel to support key Article 21 NIS2 requirements, including:

✔️ business continuity and crisis management
✔️ incident handling
✔️ secure emergency communication

OOB communication doesn’t replace formal CSIRT reporting channels, but it helps ensure that the 24‑hour deadline doesn’t collapse.

This is exactly where SMSEagle fits in. Our hardware SMS gateway operates over the GSM/LTE network. The device works on‑premise, doesn’t rely on the cloud, and doesn’t require Internet access to send alerts to staff and supervisory authorities.

We’ve published an article explaining how to build an incident‑reporting process that remains operational even when IP connectivity is unavailable.

You can find the article here ⬇️
https://eu1.hubs.ly/H0tQqwC0

A new SMSEagle accessory is coming soon. It’s built for NXS and MHD devices and is designed to expand your digital input and output capabilities significantly. More ports. More flexibility. More control over external devices.

If you work with industrial automation, monitoring systems, or security infrastructure, this one is for you.

Stay tuned. Full details coming soon.