Roytech Computer Systems Online Tech Support

Roytech Computer Systems Online Tech Support

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01/08/2020

Problem:
Computer takes around 15 minutes to load windows.

Diagnosis:
Unit was infected with virus, found malware file in windows startup showing like a legal windows file

Quick Fix:
disable malware file in windows startup, and run a virus scan.

Remarks:
Computer booted on windows 10 in less than a minute

Long term fix:
advised to do a clean windows install. Reformat hard drive
Note: backup all files before doing an hdd reformat/refresh.

Repair done July 26th, unit was picked up by owner

What is Malware?
Malware is the collective name for a number of malicious software variants, including viruses, ransomware and spyware. Shorthand for malicious software, malware typically consists of code developed by cyberattackers, designed to cause extensive damage to data and systems or to gain unauthorized access to a network.

19/07/2020

Recommended Laptop specs ideal for student online classes, video conferencing and basic office use for smooth performance.
Minimum specs:
Intel Pentium dual-core or 4-core processor
4gb ram upgraded to 8gb total
Fastboot ssd, faster data read/writes over regular hard disk drive(hdd)

Factor to consider:
Stable internet connection

Lenovo ideapad for basic office use, student teacher online classes, video conferencing, web meetings and webinars.

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Category

Telephone

Address


Tarlac
2300

Opening Hours

Monday 9am - 5am
Tuesday 9am - 5am
Wednesday 9am - 5am
Thursday 9am - 5am
Friday 9am - 5am
Saturday 9am - 5am