ILGS Network Training and Consultancy

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PRIMARY FOCUS

The Network Administrator role is to be part of the team that provides operational support for systems and services in our evolving network and telecommunications infrastructure
In addition to direct operational responsibilities, the selected candidate will participate in developing the operational models, processes and procedures required to maintain and support systems for our organization.
The successful candidate needs to be able to meet our high standards for quality, versatility and integrity while being able to adhere to our tight deadlines and time constraints
The Network Administrator reports directly to the Network Team Leader
REPORTING RELATIONSHIPS
The position reports:
 Directly to the Network Team Leader

Indirectly, will work with other members of the CW Retail business during the course of their day to day duties
The person must be comfortable with:
 Building lasting relationships that can be relied on to help bolster our ongoing reputation.
 Working and liaising with people from a diverse range of multicultural backgrounds

KEY RESPONSIBILITIES
FUNCTIONAL RESPONSIBILITIES

 Ongoing maintenance and administration of assigned systems
 Adherence to policies, processes and procedures within the designated areas of responsibility.
 Assist with ex*****on of projects related to areas of responsibility.
 Developing, configuring and maintaining networks and network related systems.
 Ownership of telecommunications infrastructure
 Develop and maintain documentation for infrastructure procedures, processes, designs and builds.
TEAMWORK AND RELATIONSHIPS
 Work closely with other IT department functions to deliver exceptional services across the business
 Establish and maintain strong relationships with both key stakeholders and vendors.
 Demonstrate teamwork and foster good communication with departmental/ functional colleagues as well as other staff and management
 Promote and demonstrate a ‘can do’ attitude
 Help build strong team relationships.
GENERAL RESPONSIBILITIES
 Ensure that the highest standard of privacy and confidentiality are maintained at all times and practices are in line with relevant legislation.
 When required, undertake additional projects or activities as directed by management.
 Act in accordance with all Group policies and procedures.
 Take all reasonable care for their own and others safety and wellbeing while at work.
QUALIFICATIONS AND EXPERIENCE - MANDATORY
 5+ years’ experience in Network & Telecommunications support
 CCNP or equivalent level certification
 Advanced knowledge of networking concepts: subnetting, routing protocols, data centre switching
 Good working knowledge of network & telecommunications management and performance tuning
 Advanced knowledge with networking services: DNS, DHCP, NTP, SNMP, Syslog
 Knowledge with administrating and managing corporate firewalls
 Understanding ITIL and deployment/release processes
 Proven experience in large and complex corporate networks
QUALIFICATIONS AND EXPERIENCE - DESIRABLE
 Knowledge of Software Defined WAN technologies
 Experience in managing enterprise VoIP telephony. Mitel/ShoreTel preferred
 Knowledge of Aruba Clearpass or other Aruba products
 Knowledge of Dell Switches
 Knowledge of SolarWinds network management toolset
 Knowledge of VMWare NSX
 Knowledge of VMWare ESX
PERSONAL ATTRIBUTES

 Ability to communicate clearly and effectively in English both verbally and in writing
 Great organisational skills and attention to detail
 Ability to manage and prioritise tasks
 Strong customer service attributes
IT VALUES

It is expected that all staff, and contractors live out and display the following values and behaviours:
 One Team - Our way is not me but family
 Customer First - We deliver great customer experience
 Ownership - We own everything in our world
 Straight Talk - What you see is what you are
 Innovation and Quality - We go for next
 Proactive and Vision - We don’t need to be asked
SELECTION CRITERIA

 Ability to work in a team and collaborative environment
 Ability to develop and maintain systems and processes for IT and network & telecommunications adminstration
 Ability to work under pressure, prioritise tasks and meet deadlines
 Ability to communicate effectively and summarise information to management, team and customers

CCNA version 3 - Exam Code 200-125

July 14, 2018 - Full

Questions or Queries: fb.com/ilgsnetwork/

ILGS Network Training and Consultancy We provide network training and consultancy services

Our CCNAX training program teaches individuals on how to install, operate, configure, and verify a basic IPv4 and IPv6 network, including configuring a LAN switch, configuring an IP router, identifying basic security threats, understanding redundant topologies, troubleshooting common network issues, connecting to a WAN, configuring routing protocols in both IPv4 and IPv6, understanding wide-area network technologies, and getting familiar with device management and equipment licensing.

Questions or Queries: fb.com/ilgsnetwork/