EZ TECH PASIG

📢 SERVICE MAINTENANCE ADVISORY

Please be informed that on May 28 (Thursday) at 1:00 PM, we will be carrying out an emergency server maintenance and system upgrade.

This scheduled maintenance will be handled by our IT team as part of our ongoing efforts to improve our network and upgrade our internet plans/mbps to provide a better, faster, and more reliable connection for all subscribers.

During this time, all customers may experience a brief interruption or temporary instability in their internet connection. The maintenance is expected to last approximately 30 minutes to 1 hour.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding as we continue to improve our services.

Thank you for your continued support.

To all clients,

Please try refreshing or restarting your modem/router by unplugging it from the power source for at least 30 seconds, then plug it back in. This helps reconnect your device to the network and may improve the connection stability while restoration is ongoing.

Thank you!

Good morning,

To all affected subscribers, the days without internet connection due to the recent service interruption will be adjusted and extended to your due date.

For billing adjustments and other concerns, please message our page directly so we can assist you accordingly.

Thank you for your patience and understanding.

Good evening,

Kindly be informed that there is a temporary disruption in our WiFi service.

Our team is currently addressing the issue and working to restore the connection as soon as possible.

We apologize for the inconvenience and appreciate your patience. Updates will be shared once the service is back to normal.

Thank you.

Good day,

The maintenance has been completed, and the internet connection is now back to normal and running smoothly.

If you encounter any issues, please try restarting or refreshing your modem.

Thank you for your cooperation.

Good day.

We would like to inform all our valued clients that we will be conducting a server transfer as part of our ongoing service improvements. This includes the relocation of our servers and equipment (apparatus) from the old server to a new server site to ensure better safety, stability, and overall performance of our network.

This upgrade is necessary to enhance the overall performance, stability, and reliability of your internet connection, as well as to ensure the safety and efficiency of our system operations moving forward.

During this period, you may experience temporary internet service interruption, intermittent connection, or slower browsing speeds while the transfer and system configuration are ongoing.

⏱️ Estimated restoration time: 1 to 2 days from the start of the maintenance.
Our technical team is working diligently to complete the process and restore services as soon as possible.
We sincerely apologize for any inconvenience this may cause and ask for your patience and understanding as we work to provide you with a better and more reliable service.

Thank you for your continued trust in EZ Tech.

— EZ Tech Management

Good day!

We sincerely apologize for the inconvenience caused by the recent internet interruption. We are pleased to inform everyone that our internet connection is now stable.

To ensure that all devices reconnect properly to the network, please turn your modem OFF and then turn it ON again now.

After restarting your modem, kindly run a speed test using Ookla (Speedtest by Ookla) to check if your internet connection is working properly.

Thank you for your patience and cooperation.

Good day!
The internet service interruption has now stabilized and is back to normal. Our connection is currently running smoothly.

Kindly refresh or restart your modem to restore your connection.

If you are still experiencing any issues, please do not hesitate to reach out to us so we can assist you.

Thank you for your continued patience and support.

Good day!

Please be informed that there will be no repair services during Holy Week.
Regular operations will resume after the observance. Thank you for your understanding.

Have a safe and blessed Holy Week.