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IT-BPM attrition rate dramatically improves Attrition rate in the IT-BPM industry has dramatically improved for the first time to an average of 50 percent from a high of 70 percent. This improvement could be attributed to various factors from continuous education, training, salary, government intervention, and a discovery that, indeed, there…

Outsourcing attracting more SME clients – BPO firm Outsourcing attracting more SME clients – BPO firm 1 By The Manila Times on July 6, 2016 Business MORE small and medium enterprises (SMEs) as well as new businesses are now increasingly open to outsourcing which can enhance their savings and business processes. Juan Paolo Araneta, head of Prople’s b...

BPO in the Philippines Could Jumpstart Economic Growth - ASEAN Business News August saw a high for employment in the Philippines' BPO sector. However, it is also necessary to understand the wider economy and the rise of KPO.