Genesys Philippines

From joining Genesys in 2017 as a Customer Care Engineer to now leading the NA TAM team in Manila, Paul Drexel Rome Luartes, Manager, Technical Account Management, embodies what growth looks like when passion meets opportunity.

Paul’s journey spans supporting one of our largest global customers, collaborating with world-class engineers, transitioning across teams, and eventually stepping into leadership.

His growth reflects the heart of our culture: trust, mentorship, and opportunities that bring out your best.

“From day one, I felt trusted, challenged, and encouraged to step up… It’s been a full-circle moment—from being coached and mentored to now guiding others and helping them grow in their own careers.”

His advice for new Genesys talent? Stay curious, build strong relationships, find purpose in your work, and speak up — your ideas matter.

At Genesys, your career doesn’t just move — it evolves.

If you’re ready to grow, we’re ready for you!

Explore open roles now: https://gsys.cx/3Ku2mHL

Shape Your Future with Genesys Philippines this Ber Season!

As the holidays draw near, why not give yourself the gift of growth? Genesys Philippines is opening doors to exciting career opportunities where you can thrive, innovate, and make an impact.

Join us in building meaningful careers that make a difference.

See our open job opportunities below or scan the QR code to learn more and apply.

- Senior Manager, Global Expense Management
- Statutory Reporting Manager
- PS Finance Manager
- General Accounting Associate Manager
- Revenue Analyst
- Statutory Reporting Accountant
- Legal Operations - Billing Specialist
- Analyst, SOX Compliance
- Analyst - General Accounting
- Analyst, Reconciliation
- Revenue Analyst
- Senior Customer Success Manager
- Senior Account Executive
- Senior Deal Desk Manager
- Email Deployment Associate Manager
- Sr. Email Automation Specialist
- Web Developer

Apply now: https://bit.ly/CareersAtGenesysPhilippinesFBTAP