EndUser
05/06/2020
Fantastic to be back with our peeps from and introduce Design Sprints to a new cohort of Master students! Thank you for the lovely present and well-done team on the stunning (!!) new location ❤️
@ Tech Futures Lab
Some highlights from our Design Sprint with the fantastic team at 💪💪💪
Can Design Thinking be applied in a busy restaurant? 🤷♀️
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A few weeks ago, we facilitated a Design Thinking workshop at . We included the entire staff from the sous-chefs to managers.
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During peak times, the team faces high-stress associated with working in a busy and vibrant restaurant - we aimed to uncover the challenges, explore potential ideas and align the team with a common purpose.
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Our participants were somewhat hesitant at first - after all, spilling your guts in front of your boss/peers can be scary! We encouraged them to be real and open - keeping anonymity through the process usually does the trick 😉
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While prioritising the challenges, the director leaned over and whispered: "I wish they just shared that stuff with me - I could easily solve some of these issues myself!!". However, in a busy workplace, it's hard to find time to express what is or isn't working, especially when your team are always on the go keeping hungry customers happy!🍻
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Challenges were picked, and ideas flowed... then it was time to create actionable steps to ensure that solutions were right for both business and team. Most important is they could actually be implemented and not shoved in a forgotten drawer.
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The director told us since the workshop ended, the team has been super comfortable coming forward with candid feedback and additional ideas to enhance service for both customers and employees.
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Thank you, Morell ❤️❤️❤️
28/11/2019
We ❤️ taking part in the Lunch & Learn at Rewired (by ) to talk about Design Sprints! 🙏 Thank you to Louis and Tim - our generous hosts and to anyone who made an effort to come ☺
18/09/2019
Awesome meetup yesterday at where they shared their journey through implementing an innovation and CX mindset! Loved the use of improv ❤️🙌😅
@ Z Energy New Zealand Limited - Head Office
17/09/2019
🔥🔥🔥 Our podcast episode is out! 🔥🔥🔥
male.nz and had such an honour interviewing the fabulous Inventor of Design Sprints and New York Times bestselling author Jake Knapp! Jake spent ten years at and , where he created the Design Sprint process. He's written two books, Sprint and Make Time. Previously, Jake helped build products like Gmail and Google Hangouts.
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Jake tells us about his idea of product empathy, the process through the birth of the Design Sprint. He also shares his insight on the similarities and differences between New Zealand and Silicon Valley and what's the best way to reach out to people in a relationship based ecosystem.
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Jump in with our podcast website 👇
https://www.straightuppodcast.co.nz/episodes #/the-birth-of-design-sprints-straight-up-04-jake-knapp/
@ MoveSpace
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