ACC Assist

A recent example of why ongoing ACC management matters 👇
One of my clients (who has nominated ACC Assist as their primary levy contact) paid two levy invoices — a previous year’s CoverPlus and the current year’s pro-rata CoverPlus Extra.
They combined both amounts and made one payment to the same ACC account.
Shortly after, their account showed a $5 balance due to a late penalty fee which ACC initially refused to reverse.
Weeks later, I received notice that their CoverPlus Extra levy was overdue and that the policy would be terminated if not paid.
I immediately responded with confirmed payment details, assuming that would resolve the issue.
A week later… the policy was terminated.
I contacted ACC directly, provided full payment confirmations and dates, and requested reinstatement. The policy was reinstated and — this time — the late fee was reversed.
All of this was handled behind the scenes.
Once resolved, I was able to update the client with a simple message:
“No action required.”
This is what proactive ACC management looks like.
It’s not just about setting up CoverPlus Extra — it’s about ongoing oversight, advocacy, and making sure small administrative issues don’t turn into major problems.
That’s the level of support we provide at ACC Assist.

ACC Assist - Levy and Management Solutions ACC Assist helps businesses navigate the complexities of ACC, we provide Levy Optimisation and Management Solutions saving you time, money and stress.

Happy New Year to all! Here’s to a stable and prosperous 2026!

In completely unrelated news to my work with ACC Assist, last year I decided to embark on a Nutrition Diploma. About midway through 2025 as I started to fall behind on assignments due, I began thinking “why the hell did I put myself under this pressure”. It would have been easy to ‘chuck in the towel’, but I pushed on, sacrificed a few comforts and made time.

With a little shift in focus and priorities I am proud to say I am now a certified Nutritionist. This change of mindset is a powerful reminder that:

👉“If you think you can or you think you can’t…you are right”

I’m taking that mindset forward into 2026.

ACC Assist - Levy and Management Solutions ACC Assist helps businesses navigate the complexities of ACC, we provide Levy Optimisation and Management Solutions saving you time, money and stress.

As many businesses start winding down for the holidays, I just want to take a moment to say thank you for your support and trust throughout 2025.

Wishing you all a very Merry Christmas and a Happy New Year — here’s to a successful 2026!

A small milestone, but a meaningful one — ACC Assist now has over 600 clients under management.

I’m incredibly proud to have turned what was once a clear gap in the market into a thriving business, supporting so many self-employed people to navigate the complexities of ACC.

I’m super grateful for the trust, the referrals, and the opportunity to do work that genuinely makes a difference.

ACC Assist - Levy and Management Solutions ACC Assist helps businesses navigate the complexities of ACC, we provide Levy Optimisation and Management Solutions saving you time, money and stress.

I’ve had a number of new-to-business tradies referred to me lately who are working with advisers on insurance solutions, but as we know, options can be limited in the early start-up phase.

CoverPlus Extra is an excellent safeguard in these situations — allowing up to $80,000 of cover to be locked in without financial assessment and the agreed-value cover in place from day one.

That kind of certainty and peace of mind can make a huge difference when you’re getting a business off the ground.

ACC Assist - Levy and Management Solutions ACC Assist helps businesses navigate the complexities of ACC, we provide Levy Optimisation and Management Solutions saving you time, money and stress.