Kindly

🤖 Cracking the Code: How to Build Chatbots that Users Trust and Love

Trust lies at the heart of every human interaction — and that includes how users engage with chatbots. But what does it really take to create chatbots that customers trust and love to use?

In our latest article by our very own Birthe Nesset, PhD candidate in trustworthy robotics, we dive into:

✨ The key factors influencing user trust
🔑 The role of managing expectations, providing answers, and solving real problems
💡 How Kindly is redefining chatbot performance

🟢 Read more to discover how we’re creating the world’s most loved AI chatbot:

Kindly Trust is an important aspect of any interaction, in this article, we will present the core factors that might impact the trust your users have towards your chatbot and come with tips on how to design chatbots your customers trust, and love to use.

👀 Are you in Stockholm or Amsterdam the 19th of November?

Then you should swing by one of our events with Voi Technology or Storyblok!

Read more and register here:

🇸🇪 Kindly Conversations, Stockholm: https://hubs.ly/Q02Yb4d20

🇳🇱 Kindly Housewarming, Amsterdam: https://hubs.ly/Q02Yb0Bs0

To all the powerful women at Kindly, happy International Women’s Day!

Happy International Women’s Day to the women of Kindly. Not only are you the backbone of Kindly, but you also continue to inspire us all to be a company that strives to be more inclusive.

On a day that can often be about optics, Kindly is proud of the real work we’ve done to hire more women in tech.

🟢27% of our workforce are women, a 7% increase from last year
🟢In the next few years, we commit to increasing that to 40%
🟢 We’ve hired women in typically underrepresented roles, like machine learning and front-end development

We get asked a lot of questions by applicants, especially about how it is to work at Kindly, what the culture is like, and what sort of career path they can expect.

These are extremely important questions, and we're glad that we're asked them!

We've therefore created this handy guide to what life at Kindly is like, and how we try to have fun and be curious - always!

If you're considering joining us or would like to apply for an open position, then feel free to read our guide:

https://www.kindly.ai/blog/curious-fun-kindly-career