ChannelDock

As 2025 wraps up, it’s a good moment to reflect on what we built at ChannelDock this year.

From smarter automation and new sales channels to additional carrier integrations and a fully open API - we shipped a lot to give you more control and flexibility.

One of the biggest wins happened deep in the backend. We rebuilt our stock calculation logic and optimized our database infrastructure, making ChannelDock up to 4× faster.

We also spent time on the road - meeting many of you at Webwinkel Vakdagen (Utrecht), Berlin Expo, and the Kaufland Conference (Cologne). Real conversations, real insights.

Looking ahead to 2026, we’re focused on simplifying and speeding up the UI, building smarter automation tools, and continuing to develop ChannelDock into a powerful yet easy-to-use platform.

And while the platform keeps growing, our pricing stays unchanged for the time being.

Wishing you a successful and prosperous New Year. On to 2026 🚀

#2026

🚀 Customer success spotlight: Nexus Fulfilment x ChannelDock

Scaling a fulfillment operation isn’t just about moving more boxes.
It’s about automation, visibility, and pricing that doesn’t punish growth.

Nexus Fulfilment set out to build a modern fulfillment service for small and mid-sized e-commerce sellers - without hidden costs or complex tooling. With ChannelDock as their operational backbone, they now offer:

✅ Seamless integrations with 150+ marketplaces
✅ Clear, real-time insight into orders and inventory
✅ Accurate handling of complex products like bundles
✅ Fast, human support when it matters most

By removing manual work and avoiding per-channel fees, Nexus Fulfilment can scale confidently — and pass those benefits directly on to their clients.

👉 Curious how fulfillment centers scale without operational ceilings?
Read the full customer case here: https://channeldock.com/customer-cases/nexus

We are pleased to welcome Maria to ChannelDock as our new Customer Success Manager.

In this role, Maria will work closely with our customers to ensure successful onboarding, smooth day-to-day operations, and long-term value from the ChannelDock platform.

Customer Success plays a crucial role in how we support our customers’ growth. With Maria joining the team, we continue to strengthen our commitment to high-quality service and operational excellence.

Welcome to ChannelDock, Maria. We’re glad to have you on board.

🚀 New Customer Success Story: InstantPack

How does a fast-growing fulfillment center scale without losing speed? InstantPack chose ChannelDock — and the results speak for themselves.

With automated WMS workflows, real-time inventory sync, and lightning-fast pick & pack, the InstantPack team now handles higher volumes with fewer errors and less manual work.

Read the full case study here 👉 https://channeldock.com/customer-cases/instantpack

Proud to support FCs like InstantPack in building smarter, more efficient operations every day.

🚀 New Integration: ChannelDock x Xentral

We’re excited to announce our new integration with Xentral! 🎉

With this connection, ChannelDock becomes the central hub for your e-commerce operations:
✅ Automatically sync all your marketplace and webshop orders into Xentral
✅ Keep stock levels updated across every sales channel in real time
✅ Send shipping updates & tracking back automatically
✅ Manage everything in one streamlined workflow

Whether you sell on Bol, Amazon, Shopify, Kaufland or other platforms — ChannelDock ensures your data flows seamlessly into Xentral.

🔗 Start for free — no setup fees, no hidden costs, no commitment.