CUSTA Cleaning Service

WE'RE PORT HARCOURT'S FINEST HOUSEKEEPING SERVICE!!!
With more and more households in PHC opting for our top notch services, why settle for less?
Call us today 08158681947.
CUSTA CLEANING SERVICE...we clean to please!!!

WE KNOW FIRSTHAND WHAT GIRL POWER MEANS!
With over 95% of our dedicated housekeeping team and a phenomenal 90% of our cherished client base being women, it's crystal clear they are the true architects of our success. Today, we salute the backbone of our journey – the incredible women who empower us every day!💪👩‍🔧🌐

WE MAY BE IMPERFECT BUT WE'RE WILLING TO MAKE THINGS PERFECT!!!
Take advantage of our RE-WORK POLICY at no extra cost. Report any unsatisfied cleaning job within 24hrs of previous visit and get a re-work at no extra cost.
CUSTA CLEANING SERVICE...we clean to please!!!

Hello ! This is us formally welcoming you to 2024! We hope you've got your goals clearly set out for this exciting new year? This topic has really been on our table to share due to the proliferation of housekeepers all around us. Dealing with an unprofessional housekeeper can be a challenging situation that many homeowners may face at some point. Whether it's missed tasks, lack of attention to detail, or unprofessional behavior, it's essential to address the issue promptly and find a resolution. In today's post, we'll explore effective strategies for dealing with an unprofessional housekeeper.
OPEN COMMUNICATION The first step in resolving any issue is open communication. Schedule a time to sit down with your housekeeper and discuss your concerns in a calm and respectful manner. Share specific instances where expectations were not met and explain the impact on your satisfaction with their services. Encourage the housekeeper to express their perspective as well, fostering a two-way conversation.
OFFER CONSTRUCTIVE FEEDBACK Instead of focusing solely on the negative aspects, provide constructive feedback. Highlight specific areas where improvement is needed and offer suggestions on how they can enhance their performance. This approach can be more motivating and can foster a positive atmosphere for change.
SET CLEAR EXPECTATIONS Ensure that your expectations are clearly communicated from the beginning. Provide a detailed list of tasks, preferred cleaning methods, and any specific requirements you have for the housekeeping services. Clear guidelines can help prevent misunderstandings and set the foundation for a more professional relationship.
CONTACT AGENCY If all personal efforts fail to resolve the issue, reach out to the housekeeping agency and inform them about the issues you're experiencing. If possible, request a meeting with a representative from the agency to discuss your concerns in person. This adds a personal touch to the complaint and may lead to quicker resolution. Clearly state the actions you expect the agency to take to resolve the issues, whether it's retraining the housekeeper, assigning a new one, or providing a refund.

TRUST US WHEN WE SAY WE'RE THE REAL DEAL!
CUSTA CLEANING SERVICE...We clean to please!!!