Afrilight Consult

We are looking for a licensed nutritionist to provide our clients with comprehensive advice on matters of well being. As an expert in food and nutrition, people depend on you to guide them towards better eating habits to prevent ill-health.

The goal is to contribute to the maintenance of a client’s healthy constitution thus delivering value to our organization by strengthening our reputations.

We are looking for a Client Relations Manager to create and nurture long-term relationships with clients. You will resolve any issues that arise to ensure clients are satisfied with our services.

Responsibilities
Build relationships with key employees among clients
Create plans to address clients’ business needs
Advise clients on creating profitable processes
Schedule regular meetings with clients to ensure they are satisfied
Act as point of contact for complaints and escalate issues as appropriate
Ensure both the company and clients adhere to contract terms
Study competition to find new ways to retain clients
Collaborate with internal teams (e.g. sales, engineers, senior management) to address clients’ needs

Requirements
Proven experience as a Client Relations Manager or Relationship Manager
Proven track record of meeting and exceeding targets
Background in customer service; industry knowledge is a plus
Experience tracking relevant KPIs (e.g. customer satisfaction)
Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)
A customer-oriented attitude
Excellent communication and negotiation skills
Problem-solving aptitude
Ability to work well with a team
BSc/BA in Business Administration, Marketing or a related field

We are looking for an Executive Assistant to perform a variety of administrative tasks and support our company’s senior-level managers.

Executive Assistant’s responsibilities include managing calendars, making travel arrangements and preparing expense reports. To be successful in this role, you should be well-organized, have great time management skills and be able to act without guidance.

Ultimately, you will contribute to the efficiency of our business by providing personalized and timely support to executive members.

Responsibilities

Act as the point of contact among executives, employees, clients and other external partners

Manage information flow in a timely and accurate manner

Manage executives’ calendars and set up meetings

Make travel and accommodation arrangements

Rack daily expenses and prepare weekly, monthly or quarterly reports

Format information for internal and external communication – memos, emails, presentations, reports

Take minutes during meetings

Screen and direct phone calls and distribute correspondence

Organize and maintain the office filing system

Requirements

Work experience as an Executive Assistant, Personal Assistant or similar role

Excellent MS Office knowledge

Outstanding organizational and time management skills

Familiarity with office gadgets and applications (e.g. e-calendars and copy machines)

Excellent verbal and written communications skills

Discretion and confidentiality

ND, HND, PA diploma,Bsc