Plan C

Companies are looking to find ways to build customer loyalty in order to keep customers around and increase the lifetime value of their relationship with them.

We can help you with that!

Please visit our website at https://www.planc.co/our-packages for the best solution to handle your customers.

𝑾𝒆'𝒓𝒆 𝑯𝑰𝑹𝑰𝑵𝑮!

𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙀𝙭𝙚𝙘𝙪𝙩𝙞𝙫𝙚 (𝙊𝙪𝙩𝙗𝙤𝙪𝙣𝙙) - 𝑷𝒆𝒕𝒂𝒍𝒊𝒏𝒈 𝑱𝒂𝒚𝒂, 𝑺𝒆𝒍𝒂𝒏𝒈𝒐𝒓

The Job :

Support our Customer Care team via various interaction channels (Calls / Emails / Chats)

Engaging existing customers to recommend new products and set appointment for the sales team.

Follow up with customer support requests in a timely manner from general inquiry.

Data Entry when necessary.

Liaises and builds relationships with other departments to assist with customer inquiries.

Medical claims.

Performance Based Bonus (KPI) upon confirmation.

𝐒𝐚𝐥𝐚𝐫𝐲 𝐟𝐫𝐨𝐦 𝐑𝐌𝟑,𝟎𝟎𝟎 – 𝐑𝐌𝟑,𝟓𝟎𝟎

Responsibilities :

Required language(s): English, Bahasa Malaysia, Mandarin.

Minimum SPM/Certificate qualification.

Good verbal English and Chinese communication skills.

Preferably Junior Executives specializing in Customer Service or equivalent.

Applicants should be Malaysian citizens

Full-Time positions available.

Readiness to work as part of a team.

Ability to multi-task, have good time-management skills & work independently.

Send your resume to 𝐜𝐯@𝐩𝐥𝐚𝐧𝐜.𝐜𝐨

Greetings fellow entrepreneurs, we are Plan C - we provide business process outsourcing services for IT, human resources & Contact Centre. We also have a division for development of Mobile applications and Websites. Our clients include MNCs, however our main focus is providing services for SMEs and startups who are looking for fast and affordable setups and services.

One of our highest requested service is the Shared Contact Center solution - fast setup, affordable charges and taking away the headache of hiring and managing manpower. This allows them to focus on their core business while we manage pre and post sales, customer interaction and complaint management.

PM for more information.

"Why hire when you can outsource"