AllLinx

Use Case 19 - Scalability

In conventional PABX, scalability has some limitation like time slot, physical slot for expansion card or hardware reached maximum capacity.

Many factor need to consider when your business grow. Do not let this small matter bother you. With our cloud solution, all the expansion problem can be solved.

Call us now.

Use Case 18 - BPO

Business-process outsourcing (BPO) is the act of outsourcing some aspect of your business operations to a third-party vendor or service provider. A BPO call centre is a team of outsourced agents who handle incoming and outgoing customer calls for other businesses. BPO call centres handle more than simply calls.

Your SIP trunk can easily integrate to these BPO companies and follow you when you plan to switch your services to another BPO company. So you won't loose any loyalty customer by maintaining your reputation number.

Please contact us for the integration discussion.

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Alamak Raya lagi
Jalanraya rosak jadi-jadi
Tampal tampal tak jadi lagi
Lori berat ulang alih

Alamak Raya lagi
Besi longkang berlubang lagi
Kimpal kimpal disana sini
Bumper depan belakang bas
Koyak lagi

Use Case 17 - PRI End of Services

What is a PRI in telecom?

The Primary Rate Interface (PRI) is a telecommunications interface standard used on an Integrated Services Digital Network (ISDN) for carrying multiple DS0 voice and data transmissions between the network and a user. PRI is the standard for providing telecommunication services to enterprises and offices.

Do you know that PRI technology is slowly facing out now? What if you still using legacy PABX that not support SIP trunk or require huge investment to upgrade or need to forklift the whole solution?

Please contact us and we have a solution for you.

Oh, oh, oh, Hari Raya,
Oh, oh, oh, Hari cuti,
Oh, oh, oh, Balik kampung, hati ria.

Oh, oh, oh, Balik cuti,
Oh, oh, oh, Jalan rosak,
Oh, oh, oh, bumper musnah, hati gila.

Use Case 16 - Number Relocation

Have you ever caught in the situation that you want to relocate your office to other TM coverage area eg from Johor Bahru to Petaling Jaya due to business grow? You will be in the dilemma that to maintain current number which is 07 # # that all your current customer known this number or you have been built for so long, and your office still need to stay in Johor or moved to Petaling Jaya and adapt with the new 03 # # number?

With the SIP trunk technology, this will not be your obstacles anymore. The moment you moved and turn on your hard phone or soft phone in your new office in Petaling Jaya, your customer can contact you with your current number.

Please contact us to understand more on the solution.

Use Case 15 - Solution Redundancy

Do you know that your current telecommunication solution have any backup and redundancy or BCP (business continuity plan) to support your operation?

This is crucial to big enterprise and the investment is normally huge. But who said smaller enterprise cannot have redundant solution to support them with very affordable price? In AllLinx, we are very concern to our services. As such our solution is automatically backup and have different geolocation data center to support your business needs.

Call our consultant to explore the possibilities on your BCP.

Use Case 14 - Hunting Group

For your official incoming call, do you need to dedicate to only operator? For bigger enterprise, they can afford to have operator as their resources to take calls. But in smaller enterprise, this overhead is not justifiable.

So who shall get this calls? It will be unfair that only one person to answer call as this is not her core function. As such, calls can evenly distributed to all the staff in the company. You can also allow the solution to give escalation call to higher authority if the group of staff didn't answer the calls. So you can have better control on your business calls.

Call us for more information.

Use Case 13 - Time Control

With the combination of the auto attendant, you can control the call routing by time. For example your office operation hour is Monday to Friday, 9am to 6pm, you can set the call routing like this.

During office hour "Thank you for calling Company ABC. If you know the extension, please dial now. Otherwise please wait for operator assistant." and for office closed the recording may sounds like this. "thank you for calling company ABC, our office is now closed. Our working hours is from. Monday to Friday, 9am to 6pm.please call us back in our next business hour."

Call us to customize your recording based on your business needs.

Use Case 12 - Voicemail

You could be busy in your daily work and do not want to miss out any potential call to you. Or during office closed, the calls can be routed to voicemail whenever you can't attend the call.

You will be notify by email and this services is free for you to retrieve your voicemail.

Please contact us for more information.