Encora

Imagine explaining to someone decades ago how far hotel management solutions will have come.

Jill Wilder, President of Aptech, shares how automation, forecasting, and AI are transforming hotel efficiency - from smarter budgeting to deeper guest loyalty:

hashtag : Streamlines processes and boosts accuracy by pulling data directly from the source, reducing human error. As Jill explains, "By automating some of these processes, we're taking that data right from the source and we're eliminating the possibility of any human error."

hashtag : Empowers properties to manage fluctuating needs and staffing requirements with precise budgets and financial plans.

hashtag : Elevates guest loyalty by personalizing experiences. AI tools analyze guest preferences and behaviors to deliver tailored recommendations and services. Jill notes, "The AI works best in the more data that it has, so the more data it can read and it can pick up those trends and then it helps to predict where you're going."

From manual ledgers to cutting-edge technology, the hospitality industry has truly evolved.

Watch the full episode here: https://buff.ly/4gPWi72

Hello and enthusiasts!

We’re hitting pause for the holiday season and will be off the air until January, recharging and preparing even more exciting content for the new year!

But don’t worry - we’re not leaving you empty-handed. Over the next few weeks, we’ll continue sharing amazing insights from our past dojo.live shows. And feel free to dive into our library of interviews, packed with stories, innovations, and expert perspectives that are shaping the future of the industry.

Until then, happy holidays and see you in 2025! 🎉

Catch up on past episodes here: https://buff.ly/3ZXi5mz

We had an amazing finish to the dojo.live 2024 season with our recap of The Hospitality Show! It was incredible to connect with industry leaders like Sabre Corporation and Cloudbeds, who are shaping the future of hospitality with game-changing innovations.

Here are some highlights:

Scott Pusillo, VP & Head of Sales & Account Management - North America at Sabre Hospitality, emphasized “thinking outside of the room.” Sabre's SynXis platform is helping hoteliers sell not just rooms, but experiences, goods, and policies, boosting booking conversions, guest satisfaction, and revenue.

Josh Graham, Head of Market Development, North America at Cloudbeds, shared how they’re redefining what it means to be a PMS. Cloudbeds’ holistic, cloud-native system integrates distribution, marketing, revenue intelligence, and guest experience, offering unmatched power, flexibility, and ease of use.

We also explored key topics driving the industry forward:
- Defining and driving ‘impact’ and ‘innovation’ in hospitality
- Game-changing tech trends and innovations shaping the industry
- Predictions for the future of hospitality technology
- Building stability and resilience in hospitality organizations

Both companies are setting the bar high for hashtag hashtag , driving impact and innovation while preparing for a more resilient future.

Want to dive deeper into the insights? Watch the full conversation here: https://buff.ly/4fkzk6C