ARISE Tourism Conference

|| BIO || Andrew Bonnici - Head of Data & Analytics at iSoftBet

Andrew has been working on data projects for over eight years. He consulted on technology and data projects in London within tier one investment banks including projects at Credit Suisse, Deutsche Bank and Citigroup before moving to Malta and working as a Senior Consultant with Computime on a Business Intelligence product for banking regulations. Over the past five years, Andrew has been working as Head of Data Science and BI at Betsson Group, where he managed and implemented various large scale data science products like Churn Prediction, Customer Segmentation and a Slots Recommendation Engine. Six months ago he moved to iSoftBet where he is heading the Data & Analytics function and implementing a new data platform for the company.

Andrew will be a guest speaker at the ARISE Tourism Conference being held on the 6th December at the Westin Dragonara and he will speak on how advanced customer management technologies used in the gaming sector can be applied to the hospitality sector.

|| BIO || Wilma Vanni - ReviewPro Sales Director

Wilma began her career as a consultant for the Ayala Viaggi agency. She has always worked in the tourism sector in the marketing sector for companies such as Nefer Travel, Sunset Travel, Travelbag, ATPI and Enormo Property.

From 2009, for two years, she worked for Acer, before joining the ReviewPro team in November 2011. ReviewPro is a Guest Intelligence Suite that unifies online reputation management (ORM) and guest satisfaction surveys (GSS). The only product certified by Cornell University and a member of the International Star Rating. Wilma helps service providers stay ahead of competition by translating guest reviews into actionable guest requirements that can be acted upon in a timely manner.

Wilma will be a guest speaker at the ARISE Tourism Conference being held on the 6th December at the Westin Dragonara and she will speak about traditional Marketing vs online marketing.