Cubo Systems

WE ARE HIRING!
We are looking for a Executive/Senior Executive!

Responsibility.
Handle many inbound and outbound calls to customers and clients.
Identify the needs of customers, resolve issues and provide solutions.
Upsell other products wherever possible.
Ensure you follow the customer service script provided by the company for uniformity.
Also, be well-read on company policies and the website for FAQs or policy related answers.
Maintain good customer relations.
Meet personal targets and work towards meeting team targets.
Maintain records of the conversations with the customer and analyze the data.
Write and submit timely reports on performance, targets, and customer queries.

Requirement.
Graduated high school, but a bachelor's degree in commerce or related fields is preferred.
Prior experience with customer service/telesales and call centers in relevant job roles with at least 3 years experience.
Good knowledge of CRM practices and systems.
Customer-oriented attitude with professionalism.
Strong multitasking, time management, and target achieving skills.
Excellent communication and listening skills with good command of the English language.

Send us your resume now to [email protected]