EMAX Solutions

📢 JOB VACANCY - CUSTOMER SERVICE REP. (Marigot St. Lucia)

ABOUT THE COMPANY

A villa and excursions company based in Marigot, St Lucia, offering guests a blend of luxury accommodations and unforgettable tour experiences.

JOB DELIVERABLES

• Greet and assist guests with bookings for villas, tours, excursions, and activities.
• Coordinate online and in-person reservations, including transportation and dining arrangements.
• Provide concierge-style support (restaurant bookings, spa appointments, activity recommendations).
• Liaise with guides, drivers, suppliers, and service providers to ensure seamless experiences.
• Process guest check-ins, check-outs, and inquiries efficiently.
• Handle payments, invoices, and maintain accurate records in QuickBooks.
• Manage guest communications via phone, email, and in-person interactions.
• Monitor and maintain villa readiness by coordinating with housekeeping and maintenance teams.
• Oversee inventory and stock control for guest amenities, supplies, and sales items.
• Assist with company events, functions, and family-friendly activities.
• Maintain accurate records of reservations, guest profiles, and service feedback.
• Support marketing and promotions of tours, excursions, and villa services when required.
• Must be available to work weekends and public holidays as needed.

COMPENSATION & BENEFITS

Remuneration is competitive and commensurate with experience and qualifications.

APPLY NOW

Submit your CV to: [email protected] by Friday, September 05, 2025.