ACTEL

Business Relations Manager

The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and partners.


Responsibilities

Locates or proposes potential business deals with customers and/or MNOs.
Manage the sales process from opportunity identification to customer sign off.
Monitor daily operations and address potential issues when they arise.
Perform regular follow-up meetings, manage lead accounts, meet or exceed targets relating to revenue growth.
Attend industry events to build relationships with existing and potential key prospects.
Supervise and coordinate activities of business relations team members; Interview job applicants and conduct performance evaluations.
Author, manage, and deliver monthly status reports to senior management.
Report directly to CEO.

Qualifications

Holder of Business and/ or Marketing degree or any other related field.
6-8 years' of client relationship experience.
Ability to manage multiple projects and clients.
Strong communication and interpersonal skills.
VAS industry Experience preferred.
Proficient in MS office: Outlouk, Excel, PowerPoint.

Business Relations Executive

Role and Responsibilities

Operate as the lead point of contact for any matters specific to the merchants and carriers.
Build and maintain strong, long-lasting relationship with all partners.
Perform regular calls with merchants to ensure the services are launched within their expectations and according to the market guidelines.
Negotiate with clients, solving any problems and making sure deadlines are met
Liaise with, and acting as the link between, merchants, carriers, and internal stakeholders while ensuring that communication flows effectively;
Assist with the preparation of agreements and regulations and ensure that these are fully adhered to.
Process receivables and incoming payments from Carriers in compliance with financial policies and procedures.

Qualifications and Education Requirements

Holder of Business and/ or Marketing degree or any other related field.
0 - 5 years of account management or other relevant experience.
Experience in VAS is highly prefered.
Proficient in MS office: Outlouk, Excel, PowerPoint.

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