SystemLabs

We held our latest Lunch and Learn this week, with Steve training the team on the latest features in our bespoke ops platform. From helpdesk tickets and billing to client dashboards and data syncing across more than 15 services.

A lot of what sits inside the platform was shaped by the people in this room. Ideas raised one week land in the platform within days, and over months of running that loop it's transformed the way we operate. The platform now works exactly as we want it to, because the team using it every day is the same team whose feedback built it.

The people shaping the platform day to day are also the ones our clients speak to when they need us, and that closeness is what makes the service feel genuinely personal.

🎂 Today we celebrated our CTO and Co-Founder Jamie's 40th birthday!
He turned up thinking he had a client lunch, only to find the whole SystemLabs team there to surprise him.
Cheers Jamie. 🍻 Thanks for everything you do for our team and our clients.

We're looking for an experienced Senior Customer Support Engineer to join our Managed Service Provider (MSP) team!

This is a senior role ideal for someone with a strong technical foundation and hands-on expertise in Microsoft 365, Azure and modern endpoint management.

You'll be a key escalation point for client support, resolving complex issues, leading on projects and sharing your knowledge with the wider engineering team.

We offer a unique environment that values skills and experience where you can work with a diverse range of clients from public-facing web applications to traditional corporate networks.

Apply now to become part of our growing team: https://bit.ly/4suc9OQ

A big thank you to Digital Jersey Hub for their insightful Annual Review this morning.

One moment we found particularly interesting was the live audience poll on AI adoption. The biggest barriers were not lack of ambition, but lack of internal skills, concerns around ethics and data privacy, and limited time to move things forward.

Those challenges reflect exactly what we hear from Jersey business owners every day.

If you are exploring AI but unsure how to approach it safely and practically, SystemLabs can help. Contact Steve Quinn to discuss how AI could work in your business.