SIDTM Alumni Relations Team

Heartiest congratulations to Mr. Sumit Shukla on his new role as Director - Customer Experience and Customer Success Management at Tata Communications! With a remarkable career in Customer Success Management, revenue retention & growth, and Net Promoter Score enhancement, Sir has been instrumental in driving strategic initiatives that align with corporate imperatives.

With extensive experience in strategic program management and CX innovation, Sir has played a pivotal role in customer journey mapping, VOC analysis, and service experience enhancement. His expertise in stakeholder collaboration and cross-functional team orchestration has been key to fostering strong client relationships and ensuring operational excellence.

The SIDTM family congratulates the accomplishments of Mr. Sumit Shukla and extends heartfelt wishes on his remarkable journey and continued success in making Tata Communications the preferred communication partner globally.

“In the symphony of colors, let’s celebrate the bonds that add vibrance to our lives this Holi.”

As we gather to celebrate Holi, let’s take a moment to reflect on the cherished experiences and meaningful connections that shape our journey at SIDTM. Every color symbolizes a special memory—of friendships, growth, and moments that will always stay close to our hearts.

Wishing you a joyful and colorful Holi from SIDTM’s Alumni Relations Team! May this festival remind us of the beautiful tapestry of friendships, mentorships, and shared dreams that make our journey special. Let’s fill our lives with the brightest shades of laughter, unity, and endless possibilities. Here’s to celebrating not just the festival, but the lasting connections that continue to bring us together.

Celebrating the spirit of resilience, leadership, and excellence this International Women’s Day! The SIDTM Alumni Relations Team takes pride in honoring the incredible women who have contributed to our institute’s growth and success.

From leading innovations to driving meaningful impact, women around the world are paving the way for a more inclusive and empowered future. Today, we honor their achievements and reaffirm our commitment to a world where every woman has the opportunity to thrive and succeed.

Today, let’s celebrate their achievements and reaffirm our commitment to fostering a future where every woman thrives and shines. Here's to breaking barriers and building legacies!