TheCareer First

Druva is hiring for a Technical Account Manager for Pune location

Responsibilities
• Customer Advocate; world-class customer liaison
• Map Druva solutions to the customer’s unique business and technical requirements to ensure strategic long term value
• Understand the customer’s relevant business challenges while functioning as a trusted advisor for “best practices” and drive adoption of Druva solutions within your assigned accounts
• Agility: respond to the needs of your customers with confidence and ease
• Provide project leadership, coordination and architectural guidance for the customer’s major Druva initiatives
• Maintain high-level technical knowledge of core Druva solutions and future product direction
• Manage and own competing requests across multiple client engagements
• Provide clear and constructive product feedback to Druva product management teams based on customer use-cases and requirements
• Support customer business objectives by effectively leveraging TAM program deliverables

Desired Skills
• Must be agile and able to adjust quickly to many different situations and challenges
• Demonstrated ability and experience in customer-facing positions as a technology consultant (preferably with a management consulting, IT vendor or professional services organization)
• Must be a fast learner with the ability to explain technical concepts to a variety of audiences
• Solid technical background in at least 2 of the following areas: data center infrastructure, data management, operating systems, desktop deployments, networking, security, system administration, and technical architecture; preferably with industry certifications
• Business acumen and problem-solving skills with the ability to influence change at all levels
• Effective at working independently and in a virtual team setting
• Strong organizational skills with the ability to manage competing client demands
• Excellent communication, presentation and interpersonal skills including the ability to interact, communicate and build relationships with all levels of personnel from administrators to CxO levels
• Bachelor’s degree preferred or demonstrated equivalent experience
• VCP and or MCP Certified is a nice to have

If anyone interested, share resume [email protected]

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