Tools Apple Authorised IRP Service Provider
04/05/2026
Your Face ID stopped working after a screen repair.
Sound familiar? 😕 This is one of the most common complaints we hear at Tools — and it’s almost always caused by the same thing: a non-genuine display replacement.
Here’s what actually happens:
🧠 Face ID relies on Apple’s TrueDepth camera system — a precise array of sensors bonded to the original genuine display. When a non-authorised repair shop replaces your screen with a third-party component, this bond is broken.
The result: Face ID stops working. Partially, inconsistently, or permanently. Other Face ID problems we see: → Fails in bright sunlight (ambient light sensor disrupted) → Inconsistent recognition (misaligned TrueDepth sensor) → “Move iPhone Higher/Lower” on every unlock → “Face ID is not available” after getting wet ✅
At Tools, we use 100% genuine Apple displays that maintain full TrueDepth compatibility.
Your Face ID works exactly as Apple designed it. If your Face ID is already broken from a previous repair — bring it to us. We’ll assess what’s recoverable.
📍 Office No. 45, Tirupati Plaza, SV Road, Santacruz West, Mumbai 🌐 tools.company
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Your iPhone just broke. In the next 30 minutes, most people make one of these mistakes.
Don’t. 🚫
❌ Don’t put a wet iPhone in rice This is perhaps the most damaging myth in tech. Rice draws out moisture — but leaves behind silica residue that corrodes internal components. Apple themselves say: never put your device in rice. Power it off and come to us immediately.
❌ Don’t charge a water-damaged device Powering up wet circuits creates short circuits. This can permanently destroy your logic board — turning a ₹5,000 repair into a ₹40,000 one.
❌ Don’t try a DIY screen repair YouTube tutorials don’t show you that every iPhone screen replacement requires Apple’s proprietary calibration software after assembly. Without it, True Tone, Face ID and touch response won’t work correctly.
❌ Don’t go to a non-authorised shop first Once a third party opens your device and uses non-genuine parts, authorised repair becomes significantly more complex — and sometimes impossible.
✅ What to do instead: Power off the device. Don’t charge it. Don’t put it in rice. Come straight to Tools — we have Apple’s diagnostic tools and genuine parts ready.
📍 Shop 45, Tirupati Plaza, SV Road, Santacruz West, Mumbai
🌐 tools.company
ToolsMumbai AppleIRP iPhoneMistakes AppleService MumbaiTech AppleAuthorised RepairAdvice GenuineApple
29/04/2026
Handing your iPhone to a stranger for repair can feel uncomfortable. We understand.
🔒 Here’s exactly how we handle your device and your data at
Tools: 🔒 We never access your personal data Our engineers repair hardware — your photos, messages, notes and apps are never opened, browsed or copied. Ever.
🔑 Your passcode stays yours Most screen, battery and port repairs don’t require your passcode. If yours does, we’ll let you know in advance and explain exactly why.
🛡 Apple-certified repair procedure We follow Apple’s official repair guidelines, which include strict data handling protocols. This is a requirement of being an Apple Authorised IRP.
📋 Job card for every device When you drop off your device, we issue a unique repair reference number. Your device is tracked from the moment it arrives to the moment you collect it.
💡 Our honest advice: Back up to iCloud before any repair
> Settings → [Your Name] → iCloud → Back Up Now.
Your trust means more to us than the repair fee. 🙏
📍 Shop 45, Tirupati Plaza, SV Road, Santacruz West, Mumbai
🌐 tools.company
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28/04/2026
Cracked screen? We’ve got you. 📱✨
A cracked iPhone screen isn’t just about looks — it can affect touch sensitivity, Face ID, and even let moisture into your device.
At Tools, our iPhone screen replacements are done with: ✅ 100% genuine Apple display components ✅ Certified technicians trained by Apple ✅ Same-day turnaround in most cases ✅ Full quality check before handover Before → After. Just like that.
Walk in today — no appointment needed for most repairs.
📍 Center Address : 45, Tirupati Plaza, SV Road, Santacruz West, Mumbai
🌐 tools.company
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27/04/2026
Your phone got repaired — but did they use real parts? 🤔 Most repair shops in Mumbai use counterfeit components that look identical but fail within weeks. Here’s what fake parts can do to your Apple device: 🔋 Counterfeit batteries swell and overheat — damaging your logic board 🖥 Non-genuine screens lose touch sensitivity and burn out fast 🔒 Unauthorised parts void your Apple warranty immediately 📉 Your device’s resale value drops significantly At Tools, we are Apple Authorised IRP — we use 100% genuine Apple parts on every single repair. No shortcuts. No substitutes. Your device deserves better. Come to us. 📍 Shop 45, Tirupati Plaza, SV Road, Santacruz West, Mumbai 🌐 tools.company
ToolsMumbai AppleIRP MumbaiTech AppleService DontRiskIt iPhoneMumbai AppleIndia
24/04/2026
It’s that simple. Drop off → Get a standby device → Collect your repair. ✅ No downtime. No disconnection. Just seamless service from Mumbai’s trusted Apple IRP. 📍 tools.company · Santacruz West
23/04/2026
We thought of everything — including what you’ll do without your device. 💡 At Tools, every repair comes with a complimentary standby iPhone or Mac so you’re never disconnected. Walk in today. 📍 Shop 45, Tirupati Plaza, SV Road, Santacruz West · tools.company
22/04/2026
Your device is with us. But you’re not without one. 📱 We offer complimentary standby Apple devices while your iPhone or Mac is being repaired at Tools. Zero downtime. Zero stress. 📍 Santacruz West, Mumbai · tools.company
20/04/2026
Nothing means more to us than words like these. 🙏 Thank you, Pravin, for trusting Tools with your Apple device — and for taking the time to share your experience. Fast service. Honest advice. Real solutions. That’s our promise to every customer who walks through our door. Your MacBook, iPhone, or any Apple device — bring it to us. 📍 Shop 43, Tirupati Plaza, SV Road, Santacruz West, Mumbai 🌐 tools.company ⭐ Had a great experience with us? Drop us a Google review — the link is in our bio!
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20/04/2026
Is your MacBook not performing the way it should? At Tools, we bring over a decade of Apple expertise to every repair — from cracked screens and dead batteries to logic board failures and macOS issues. We use 100% original Apple parts, protect your data with full privacy, and treat your device the way it deserves to be treated. Walk in or inquire online today. 📍 Mumbai | tools.company
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Website
Address
43, Tirupati Shopping Cente, SV Road, Santacruz West
Mumbai
400054
Opening Hours
| Monday | 10am - 5pm |
| Tuesday | 10am - 5pm |
| Wednesday | 10am - 5pm |
| Thursday | 10am - 5pm |
| Friday | 10am - 5pm |
| Saturday | 10am - 5pm |