Protofact Infotech Services LLP

A web-based CRM system helps to value your business. Your database is one of your most valuable assets. When the time comes to sell on your company, prospective buyers will want to buy something more tangible than just the goodwill you have built up, (however great it is!). Having secure historic and current records of customer purchases that you can pass on to a prospective buyer will increase your business assets.

Never lose your data

If you use notepads, post-it notes, calendars or other manual systems to record and track your data then chances are that you will lose something at some point. Or what if there was a fire in your office? What would happen to your data then? Data in a web-based CRM System is stored 'in the cloud', which means that even if all your paper documents go up in smoke or your PC, laptop or smartphone gets damaged, lost or stolen, your data will still be accessible to you as it is securely stored online.

None of us like to think of the proverbial 'what would happen if I was hit by a bus' scenario but ask yourself what would happen to your business if you were unexpectedly taken seriously ill or were involved in an accident? Could someone pick up where you left off? Could someone decipher your hand-written notes or work out what needs doing when? With a web-based CRM, you can automate your 'to do' lists by having them displayed on a simple 'dashboard' with pop up reminders so you can't put off tomorrow what needs to be done today.

Web and Mobile Apps empower not only your staff but also your customers;

Customers benefit from enhanced services – Imagine your remote staff being able to take a prospect’s signature via your iPad or use your phone’s camera to attach photos to a customer’s record.

Customers can use an ordering system via their tablet or smart phone to buy something from your online catalogue.