Propeller & Navigator

INSTEAD OF SURVEYING YOUR EMPLOYEES, INTERVIEW THEM

Many companies use surveys to get employee feedback, but often surveys are a pain to complete and people don’t put much thought into filling them out. A better way to learn what your employees want (or don’t) is to interview them. Real conversations can unearth more-detailed insights than tick-the-box questions can — and they don’t have to be time-consuming or expensive. Whether in person or over the phone, ask open-ended questions that will help you learn how the employees thinks and makes decisions. For example, something like “How did you decide to join this company instead of other options available?” or "What do you like most about your current job / job role / company?" will probably reveal more than “How satisfied are you in your present job / company?” or "What do you suggest the new policy should include You’ll likely hear a variety of responses, so keep interviewing employees until their answers start to repeat each other; 12 to 16 interviews is a good place to start. Remember, you’re after quality of information, not quantity. It may take fewer conversations than you expect to find out what you need to know.

Cut Down on Errors and Improve Quality

Today’s customers have myriad outlets to air grievances about poor service or faulty products. And because cycle times in most industries have shrunk, the likelihood of errors has increased. To prevent problems, concern for quality needs to be embedded in the company culture. Doing this requires clear communication at every level.
• Executives need to emphasize quality’s importance when evaluating employees and announcing new initiatives.
• Managers should regularly discuss processes to improve quality with their teams.
• Employees need to be encouraged to hold one another accountable, and feel comfortable raising concerns about quality violations.

Looking for 2nd Engineers and Electrical Officers for Container Ships of an ownership company having fleet of 65+ ships of upto 18000 TEU with average vessel age of 4 years. for more quarries, please call at +91-9829009555

Inviting applications from Captain's & Chief Officers with container carrier experience for a ownership fleet of more than 65 ships having average age of 3 to 5 years. If interested, please call at 9829009555