twimbit

Release - 3

Report - CX solution providers: 2022 in review

Ask any CEO about Customer Experience (CX), and you will find CX ranking very high on their priority list. The application of digital technologies has been a game-changer for experience-building. Tools such as conversational AI, omni channel communications, big data analytics, and Metaverse-based experiences have contributed to 19% in growth in 2022.

New market participants are emerging every day, with ChatGPT being the latest, and innovation intensity is now at all time high. How are solutions providers making use of this, and who is offering the best solutions out there?

Click the link to read the full report covering the performance of the top CX solution providers: https://twimbit.com/insights/cx-solution-providers-2022